The 2018 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2018 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2018 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Darrell Waltrip Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Williamson Co. Animal Shelter, Nashville Humane Association, Happy Tales Humane Society
Harpeth River Watershed, Williamson County Parks and Re
Williamson Co. Schools, High Hopes Inclusive Pre-Schoo, College Grove Recreation, Franklin Lions Club
Fisher House, Habitat for Humanity, Franklin Tomorrow, Challenged Athletes Foundation, VSA Tennessee
Vanderbilt LifeFlight, St. Jude Children's Hospitals, Mercy Health Services, Foundation Fighting Blindness, Williamson Medical Center

 Subaru Love Promise Heart

Love Promise Stories from Darrell Waltrip Subaru

The Vehicle That Saved My Life  –  Leah G

The Vehicle That Saved My Life

Hello, My name is Leah Grams Johnson and I am an independent artist in Nashville, TN. I want to share my story with you. In the spring of 2017, I purchased my first Subaru. It was an ivory white 2014 Outback, and my personal “tour bus” as a one-woman-show. I remember the sense of pride I felt the first time I drove it, past old farm houses and rolling Tennessee fields. The vehicle was used but brand new to me, and I lovingly named it “Pearl.” Three weeks later, I embarked on a summer-long tour, from Nashville to Northern California. I was chosen as a finalist in the Telluride Bluegrass Festival’s songwriting competition, where I performed on the main stage and camped with hundreds of other music lovers in the Town Park. On June 18, 2017, I packed up Pearl to continue my solo journey, the beautiful mountain town of Telluride in my rear-view mirror. Highway 145 in Southwest Colorado is a magnificent mountain road— winding between cliffs and rivers. I was fatigued from the past week and hoping for a place to pull over and rest, but there was none. My eyes fluttered closed for several seconds. The next thing I can recall was losing control of my vehicle, and my beautiful Pearl rolled three times. The feeling of spinning through the air was surreal, and I remember thinking the words, “no, no, no,” and, “when am I going to stop moving?” Then the powerful impact of the car hitting the vertical rock cliff on the side of the road, and the movement stopped. Suspended upside down, I unbuckled my seat-belt and crawled out from under my unrecognizable car (see attached photo). Several strangers were running towards me and wrapped their arms around me, crying and amazed that I was still alive. The pure kindness for me in that moment was something I will never forget. I pulled my guitars from the shattered glass throughout the backseat and sat down in the grass across the road, staring in shock at the wreckage, unable to speak. I remember watching soft white tufts drift from the cottonwood trees while thinking how quickly everything can change. That night I stood in the shower and washed broken glass from my hair, with only a scratch across my chest where the seatbelt held me in place. After the accident, I still had miles to cover and songs to sing. Friends and family made great strides to get me from Colorado to the West coast, and with help from my father, I was able to find a used 2013 Outback in my hometown in Northern California. There was absolutely no hesitation in my purchase of a second Subaru— the car that saved my life. This one is green and her name is “Sage”.The first time I got back on the road, my body remembered the intensity and trauma of the crash. However, the feeling of security my vehicle provides has helped me heal— transforming my trauma into gratitude, wonderment, and hunger for the wild unknown territory of my own journey. As a songwriter, music is how I capture the experiences in my life. How I express my innermost emotions and perception of the world around me. With this letter I have also attached a link to one of my original songs, and I feel it could be of value to your company. Though I wrote and recorded this song before the wreck occurred, it has taken on a new meaning. The song is about the joy I feel once again, driving through rolling countryside, big-city interstate highways, breathtaking mountain roads, and steep red canyons. The “You” in this song could very well be my Subaru. https://soundcloud.com/leahgramsjohnson/everywhere Your vehicle saved my life, and I want you to know how grateful I am. From the deepest place in my heart, thank you. Humbly yours, Leah


Hometown Hero - Luke Jenkins  –  Luke J

Hometown Hero - Luke Jenkins

What started in Kindergarten as a desire to win a class pizza party has turned into a true passion for high school freshman Luke Jenkins. Over the past nine years Luke has collected over $3,800, 75% in pennies, for the Leukemia and Lymphoma Society as a part of their Pennies for Patients program."Our next door neighbors, the Riveras, lost their teenage daughter, Dariana, to cancer when Luke was in the 3rd grade," shared Luke's mother Michelle Jenkins. "I think that's when it started getting closer to our hearts as we learned along his path many stories about Leukemia and Lymphoma. Even the GREAT Tom Landry for whom Luke's sister was named after died of Leukemia. Although it is the largest childhood disease of all the cancers, we have learned of many adult stories, too. We have made countless trips to the CoinStar Machines inside the local Kroger during the fundraisers. All donations go straight to the Leukemia and Lymphoma Society at NO charge!"


Hometown Hero - Jon Boye  –  Jon B

Hometown Hero - Jon Boye

Jonathan Boye grew up struggling with dyslexia and ADHD and with the "faith of a mustard seed" he found himself helping thousands of people with similar struggles."Jon has been a visionary for providing mental health services first to our children in Williamson county but now to all ages in all of middle Tennessee," shared Margaret Owens, Chief Operations Officer at Mercy, in her nomination of Boye. "He came to work at Mercy in June of 2006." 10 years ago this summer. He was brought in to start a behavioral health department to serve the children of Franklin and Williamson County. Mercy now sees adults and children from over 33 counties in middle Tennessee. The behavioral health department that Jon build now has 14 licensed therapists, 1 psychiatrist and 3 psychiatric nurse practitioners. Jon has placed therapists in New Hope Academy, Winstead Academy and now in the Fairview schools."


Hometown Hero - Dr. Headrick  –  Donnie H

Hometown Hero - Dr. Headrick

In honor of the countless lives he has impacted during his 40+ years as a practicing vet, Doctor Donnie Headrick was recently named a Darrell Waltrip Automotive Group Hometown Hero."Donnie has gone out of his way time and time again not just for us but for people all in the community," said Darrell Waltrip about Dr. Headrick, his personal vet of 20+ years. "I could tell you stories about things he has done. He's a special man and this was a big honor for me to have him here and present him with this trophy."As a part of his award a $500 donation was made to CASA (Court Appointed Special Advocate) and The Davis House Child Advocacy Center."It's been said that children are our nations greatest asset and I believe that," shared Dr. Headrick. "I think they are our county's greatest asset. We're in a little bit of a bubble here in Williamson County and we don't always know there are children around us who are hurt. These organizations, that's what they are here for. I think they do a wonderful job. They're a safety net for kids that fall through the cracks and they exist to help these kids and let them know someone cares about them.""The impact of support from people like Dr. Headrick and Darrell Waltrip goes far beyond the financial contributions," said Ondrea Johnson, Director of Development for CASA. "From that one day, both Mrs. Headrick and Mrs. Waltrip have volunteered for CASA. Other community members have heard about CASA and the need of children in our community, we've gained a partner in the fight for the children of our County, and formed relationships that will outlast the day. When community heroes believe in our work, it benefits us all, particularly the children we serve.""Davis House relies heavily on community support and the generosity of individuals," Marcus Stamps, Executive Director of The Davis House. "The investigative and healing services we provide are critical for the well-being of the children and families we serve, both short and long term. Dr. Headrick and Darrell Waltrip represent individuals and organizations coming together to help the children in our community.


Hometown Hero - Wilson Family  –  Jennifer W

Hometown Hero - Wilson Family

"I can't think of anyone who embodies the qualities of a hero more than Jennifer," shared Gail Horton, a dear friend of Jennifer's and her inspiration for exploring foster parenting. "She is a champion for the least of these, the children who are medically fragile and in foster care. Jennifer advocates for these children as if her life depends on it! She is a champion for the children that are in her care. There are some weeks where she spends more time talking to doctors, taking kids to therapy than she is at home. The days at home are filled with sick babies who she rocks and loves on. She not only loves on these babies but also mentors, coaches and empowers the birth families who have not been able to care for their own children. The Wilson family is sacrificial in their giving. Brad, Trent, Liana and Nolan have been a Super Bowl winning team when it comes to working at a calling that God has put on their hearts. I am so proud and privileged to call them my friends."


Hometown Hero - Michael Fletcher  –  Michael F

Hometown Hero - Michael Fletcher

Michael Fletcher is a well known public servant in Williamson County. A decorated US Army Veteran, Michael has served as a Lieutenant with the Williamson County Sheriff's Department, a paramedic for Williamson Medical Center EMS and currently serves as the Director of Safety and Security for Williamson County Schools."'Fletch' has an extremely rare combination of subject matter knowledge, wisdom and empathy," said Jason Golden, Deputy Superintendent, Williamson County Schools. "His life experiences in the Army, with law enforcement, and as a paramedic have made him particularly well suited to serving our students as the Director of Safety for Williamson County Schools. Our faculty, staff and student body are fortunate that his life of service includes WCS."


Hometown Hero - Carrie Ralph  –  Carrie R

Hometown Hero - Carrie Ralph

Cary Ralph, RN, spends her days, and often her nights and weekends, helping women who are battling breast cancer learn to navigate their way through the disease. As soon as they are diagnosed, Cary is there with them. She doesn't keep any set hours. She is at the hospital, on the phone, or in her office with a patient whenever they need her. She almost never says no to them. She answers questions, holds their hand during a biopsy, goes into surgery with them, and on and on."I thought everyone had a cancer nurse like Cary Ralph, but apparently not," shared a former patient of Cary's. "I assumed all the different facilities had the same things we have here at Williamson, but that isn't the case. My friends asked me where I got my wig. I told them Cary ordered it for me and they said they had to go to a store and buy theirs. I had several biopsies and Cary sat there and held my hand and coached me through every one of them. She was there for me. She was my family.


Hometown Hero - Shawn Aswad  –  Shawn A

Hometown Hero - Shawn Aswad

Snooty Giggles Dog Rescue, based in Thompson's Station, TN, began over 10 years ago as a grass roots organization when founder Shawn South-Aswad and her husband began taking in a few dogs here and there who found themselves in need of a place to lay their head until they could find their own home. As time passed they developed a love and special touch with seniors and medical needs dogs that needed more one on one attention and were being overlooked by the general rescue population. As their children grew older and schedules became more flexible, Shawn decided that it was time to slowly grow the rescue into what is now Snooty Giggles, funding it solely with the profits earned from her art and furniture business, Silo Studios. One extra foster at that time, has now turned into a foster team of approximately 50 active foster families (both regular and temp) who open up their homes to these amazing dogs, of all sizes, age, and ability and "raise them like their own" until the perfect match of a forever home is found.


Hometown Hero - Thistle Farms  –  Becca S

Hometown Hero - Thistle Farms

Many Nashville locals are familiar with the Thistle Farms brand. We see it in our grocery stores and enjoy their lavender hand soaps, lotions and candles. What many may not know is how the Survivor-Leaders, graduates of the Thistle Farms program, are paying it forward mentoring other women who have also survived abuse, prostitution and addiction. The Survivor-Leaders are actively involved in not only mentoring newer residents of the program, but also in sharing this work through speaking, and events, with the wider community.


Hometown Hero - The Well  –  Mary Ann P

Hometown Hero - The Well

VOLUNTEER FINDS JOY SERVING AT LOCAL PANTRY Mary Ann Parks Honored For Her Work With The Well When Mary Ann Parks moved to middle Tennessee nine years ago to be close to her children she immediately began to look for a place where she could be of service in her new community. She found just that place at The Well Outreach in Spring Hill, Tennessee, serving on their prayer team, in the pantry and working at their events. In honor of Mary Ann’s service and the friendly way she loves each person The Well serves she has been named a Darrell Waltrip Automotive Group Hometown Hero. “Mary Ann works with our families we service with food assistance. She has one of the happiest hearts and always greets people with a warm smile and welcome,” shared Sully Cook, The Well’s former pantry manager. “Although she serves in many other ways, this is one of the places we feel she is gifted at because of her bright and warm personality. She never complains and always goes above and beyond when it comes to helping hungry people in our community. She is a blessing to have as apart of our team at The Well and she is a joy to serve alongside each and every time.”The Well Outreach began as a food pantry in a local church in 2006, with the goal of showing God's love by giving food to those in need. The Well is supported by the amazingly generous community in Spring Hill and surrounding areas. Numerous individuals, churches, civic organizations, and businesses contribute on a regular basis to ensure that no household in Spring Hill, Thompson Station, College Grove, or northern Columbia is without food assistance when needed.“That’s the heart of the what Hometown Heroes is all about,” said Darrell Waltrip when speaking of Mary Ann and her work with The Well. “It’s people behind the scenes that have serving hearts that put themselves second and go out in the community and go out and serve others.” For more information about The Well Outreach or to learn how you can help or be helped visit SpringHillWell.org. For more information about Darrell Waltrip Automotive Group’s Hometown Heroes visit DarrellWaltrip.com/Heroes.


Hometown Hero - Barefoot Republic  –  Tommy R

Hometown Hero - Barefoot Republic

When Tommy Rhodes was a Ph.D. student at Vanderbilt he had a vision to start a camp that brought together kids from all socioeconomic levels, races, and backgrounds. Not long after he had that vision Tommy and his wife sold all of their possessions and began Barefoot Republic. Seventeen years later they welcomed their 10,000th camper and now have camps in three states. In honor of Tommy’s vision for and of leadership of Barefoot Republic, he was recently named a Darrell Waltrip Automotive Hometown Hero. “I remember God giving me a vision at 20 that every kid deserves to be in this type of environment and be in a place that they can be affirmed and loved on,” said Rhodes. Barefoot Republic’s overnight campground is located in Kentucky and campers stay in “Swiss family Robinson meets MacGyver” style treehouses. They also offer day camps in the Nashville area and California. “We’re grateful for Tommy’s vision and what Barefoot Republic means to all of the kids that go and are able to find a common bond,” said Darrell Waltrip. In honor of Tommy’s hero award, the Darrell Waltrip Automotive Group made a $500 donation to Barefoot Republic. “The financial support is huge. We give away camp to about 65% of our students,” said Rhodes. For more information about Barefoot Republic and their camps visit BarefootRepublic.org. Tommy Rhodes is the 80th Darrell Waltrip Automotive Hometown Hero. For more information about Darrell Waltrip’s Hometown Heroes visit DarrellWaltrip.com/Heroes


Hometown Hero Ellie Ambrose  –  Ellie A

Hometown Hero Ellie Ambrose

Many locals already know the story- when Ellie Ambrose was only 10 years old, she had a dream of hosting a 5K Run and Family Fun Day to benefit kids in the slums of Africa. Over the past 11 years, thousands of middle Tennessee runners and Hero fund raisers have joined together to raise over $500,000 funding education for thousands of kids who now have hope of a future outside of the slums.


LOCAL TEEN INSPIRES WITH ADVOCACY WORK  –  Molly H

LOCAL TEEN INSPIRES WITH ADVOCACY WORK

At the tender age of 7 Christian Kissinger convinced his mother to take on a position that led to her starting a statewide branch of VSA International, an organization dedicated to providing opportunities for people with disabilities to participate in and express themselves through the arts and arts education. And over the years he has helped VSA Tennessee in multiple ways, from meeting with the legislators in Washington, D.C. lobbying for the cause, to performing for children with disabilities to help inspire them to reach their goals.


Forester Fun  –  Dan H

Forester Fun

We rolled into DW Subaru early Saturday morning and we were first met by Wayne Marshall. We test drove several vehicles and talked about every model, every option, and every variation of anything that could be talked about. Wayne endured all our questions, some repeatedly, with a gracious smile and positive attitude. Tracey and I left the dealership to grab some lunch and talk about our options. We came back Saturday afternoon and ask Wayne more, yes, more questions. Wanting to give the process more thought, Tracey and I left the dealership without a purchase, again, Wayne still smiling and still as courteous as before. I called Wayne back Saturday evening to let him know what we had decided on a Subaru Forester Limited in blue. DW Subaru didn't have the car in stock, but made arrangements to secure the vehicle from another dealership. We were able to purchase our new vehicle Tuesday evening. Wayne took the time to introduce us to the service department managers, he also review all the options and how everything worked with Tracey and I, again. I get that maybe all your sales team associates are trained to this level of customer service, but Tracey and I feel blessed to have been paired with Wayne to make the purchasing of our first Subaru a positive experience. I would rate my experience with your sale associates, Wayne Marshall, a 10 out of 10 for professionalism, product knowledge, and outstanding character & patients.


Darrell Waltrip Subaru Supports Walden's Puddle  –  Lane B

Darrell Waltrip Subaru Supports Walden's Puddle

As many who have worked with or for a non-profit know, sometimes exactly what you need is the breath of fresh air a new volunteer brings. Such is the case with Walden's Puddle, a professionally staffed wildlife rehabilitation and education facility in Middle Tennessee. When Lane Brody came along it couldn't have been a better time or fit. "Lane Brody took Walden's Puddle from a financially and emotionally barren organization to what it is at the moment which is spectacular", said Emily Magid, fellow animal lover and Walden's Puddle volunteer. "She organized and invested her talents, tenacity and time getting WP into a stable and orderly business." Because of the difference Lane has made and continues to make with Walden's Puddle she is being honored as a Darrell Waltrip Automotive Hometown Hero for the month of August. As a part of Lane's Darrell Waltrip Automotive's Hometown Hero award, a $500 donation will be made in her honor. Walden's Puddle provides care and treatment to sick, injured and orphaned native Tennessee wildlife and works to not only give these animals a second chance but to foster the relationship between the people and wild animals within each community. Although they are the only professionally staffed wildlife rehabilitation and education facility in Middle Tennessee, they do not charge for services and receive no federal or state funding at this time.


Gary's DWA Hometown Hero Awards The Cystic Fibrosis Foundation  –  Rachel S

Gary's DWA Hometown Hero Awards The Cystic Fibrosis Foundation

Out of the tragedy of losing a child, Gary Bennett and his wife Sharon have remained committed to finding a cure for and supporting those with Cystic Fibrosis, the disease that took his daughters life. Autumn Bennett was the light of her parents' lives. At the age of one she was diagnosed with Cystic Fibrosis. "She was given a life expectancy of 15 years", said Autumn's Father, Gary. "We were determined to make every year we had with her as great as possible." In honor of Gary's work to fight CF and commitment to finding a cure he is being honored as a Darrell Waltrip Automotive Hometown Hero. "During her countless hours that she spent at Vanderbilt Hospital, he was known to her as "Daddy" of course, but to all her friends, he was the "Milkshake Man." They all waited to see him arrive with the pails of ice cream to start his routine of nightly milkshake making!! A tradition, I believe he would continue today if HIPPA insurance laws would permit him to do so." "I have just never felt this was anything out of the ordinary just the right thing to do as I absolutely admire these children for what they endure without complaints, shared Gary. As a part of Gary's DWA Hometown Hero award, a $500 donation will be made to the Cystic Fibrosis Foundation in honor of all of those like Autumn who have fought and continue to fight for a cure.


Honors Best Buddies As A Hometown Hero  –  Anne B

Honors Best Buddies As A Hometown Hero

Every month Darrell Waltrip Automotive honors locals for the differences they make in the community. April 2014 Darrell Waltrip Automotive's Hometown Hero is volunteer Becky Haynes Shafer from Best Buddies. Best Buddies mission is to create opportunities for one-to-one friendships, integrated employment and leadership development for people with intellectual and developmental disabilities. Best Buddies host events, provides job coaching, creates friendships, and helps find socialization and leadership opportunities for the buddies who have intellectual and developmental disabilities. They do this in hopes that the buddies will become more independent and included in the community. Becky's work in Best Buddies is being honored by Darrell Waltrip Automotive by a $500 donation to Best Buddies in her honor. There was also a trophy and check presentation that took place on Wednesday, April 16th at Darrell Waltrip Honda. For more information about DW's Hometown Heroes please visit DarrellWaltrip.com/heroes For more information about Best Buddies Tennessee please visit http://www.bestbuddiestennessee.org


Hosting The Drive Away Hunger Challenge for GraceWorks Pantry  –  S. R

 Hosting The Drive Away Hunger Challenge for GraceWorks Pantry

Darrell Waltrip Automotive Group annually hosts The Drive Away Hunger Challenge for the nine public high schools in Williamson County. Franklin High School took the winning prize for the highest total number of pounds and Middle College High School for the most pounds of food per student. There were over 19,730 pounds of food collected between nine schools, over 11,000 students that went to the GraceWorks pantry. Each school had various ways of fund raising to collect the food. Franklin High came up with creative ideas such as competing for their principals to get a pie in the face, who could collect the most cans and a dodge ball tournament. The principals of the nine schools even volunteered at GraceWorks to help process the donated food and clothing. This year Franklin High School and Middle College High School were presented with a check for $1,250 from Darrell Waltrip Automovie. For more information about The Drive Away Hunger Challenge please visit DarrellWaltrip.com/HungerChallenge For more information about GraceWorks please visit www.graceworksministries.net


Ronald McDonald House Charities  –  Liz P

Ronald McDonald House Charities

Every month, Darrell Waltrip Automotive honors locals for the differences they make in the community. Darrell Waltrip Automotive's Hometown Hero for June 2014 is the Ronald McDonald House Charities of Nashville. The RMHC provides a place for families to go when they have a critically-ill child that is receiving care in hospitals around the Nashville area. The RMHC has a 32-bedroom house that families can stay at, a home away from home. In addition to the RMHC house, there is a family room in Monroe Carell Jr. Children's Hospital at Vanderbilt that allows families to relax while a child is being treated. The family room provides the families of the children a meal and place to relax, but still be close to the child. Darrell Waltrip Automotive is honoring the RMHC by underwriting the cost of a month of supplies for the family room as part of their award. For more information about DWA's Hometown Heroes, please visit DarrellWaltrip.com/heroes For more information about the RMHC, please visit www.rmhcnashville.com


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